Troubleshooting

Tips from the Techs

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luke

Luke O.

(1) Double-check your plug-ins, your router isn’t a mind reader.

"Make sure every cable is in the right port. A single misplaced cord can send your internet into a full identity crisis."

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ken

Ken T.

(2) If the power blinks, give your router a little spa moment.

"Unplug it, count to ten, and plug it back in. Boom, instant refresh."

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joel

Joel F

(3) Give your setup a quick wiggle test.

"Tech rule #27: loose connections cause 90% of headaches and 100% of technician eye-rolls. Push those cables in tight."

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max

Max S.

(4) Look for signs of tiny saboteurs.

"Pets and pests enjoy chewing on wires like they’re gourmet snacks. If your internet’s acting weird, check for bite marks—they’re guilty until proven innocent."

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matthew

Mathew B.

(5) When in doubt, restart it out.

"Even the best equipment needs a nap. A simple reboot can fix more problems than most people think."

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dustin

Dustin

None of the above is working?

During regular business hours (7:30am-4:00pm, Monday-Friday), our local customer service representatives are available to help or create a trouble ticket if needed. After hours, our local 24/7 help desk takes over! 

Regular Business hours: (573) 759-7146

After Hours Emergency Line: (833) 416-1410